How we integrate partners
into the delivery process
- Role-based certification model
We don’t just offer generic training; we prepare specific specialists for your delivery team (aligned with the Spitch Roadmap and Certification Path):
- VA Analyst (Virtual Assistants): Specializes in Dialog Composer, NLU configuration, and dialog-flow testing.
- SA Analyst (Speech Analytics): Specializes in configuring dashboards, search markers, and interpreting business insights.
- Delivery Engineer: Responsible for installation (on-premises/cloud), deployment, and troubleshooting.
- Project Manager: Manages the project lifecycle according to the Spitch methodology.
- Practical training and support
We offer a multi-level competency development path:
- Learning portal and sandbox: 24/7 access to training courses and a sandbox environment featuring our full product suite for safe experimentation and demos.
- On-the-job certification (advanced level): A critical stage where your engineers deliver a real implementation under the supervision of the Spitch Professional Services team. We support you during your first projects to help ensure success.
